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Application Managed Service

Sustenance in today’s competitive market place requires continuous maintenance of your existing systems and adoption/enhancements of new technologies. Then consider the increased burden on your IT teams, IT backlogs, monitoring and releasing patches and bug fixes to improve application performances, eliminating inefficiencies and continuously enhancing user satisfaction, all, while you have to ensure the continuous functioning of your applications and IT landscapes even with employees changing. An experienced AMS partner can eliminate all the above and free you IT teams to work on innovations.

By partnering with Delta for AMS, you can focus on your core business areas by eliminating the management of day to day IT operations, meet business demands and ensure continuity, lower the cost of ownership and operations, free up resources and funds. You will also gain access to tried and tested practices and methodologies, gain immeasurable advantage by reducing business risk and downtime, and the ability to take strategic decisions and stay ahead in the competitive market place.

Delta as an experienced managed services provider can manage all your IT needs from software to equipment. As a reputed partner for IT managed services, Delta anticipates and manages change in business practices and technology advancements, resulting in cost optimizations, innovative and efficient IT operations.

Overview of Delta Managed services

  • End-to-end Managed services
  • Application Enhancements and modernization
  • DevOps
  • Test Automation
  • Transition Planning and Management

Delta follows a carefully curated process to ensure that you get the most out of our managed services. A glance at why Delta is your ideal partner for Managed Services.

Delta Hotline Support: In the event of an escalation, Client stakeholders are free to call the Delta Hotline number who will in turn engage the Technical/Project Manager. The Technical/Project Manager, along with the L2/L3 will then act on behalf of the organization to expedite the issue and provide timely resolution

Reporting and Reviews: Delta managed services are backed by daily, weekly, monthly, and ad-hoc time schedules for reporting and updates, status reviews, and escalation support.

Weekly Status Reviews and Monthly Engagement Reviews: Typically consist of reviews of the current status and all support activities of the previous week/month and plans for next week/month.

Technology Stack

Personnel: Delta is home to the best in class engineers, developers, testers and DevOps personnel who are passionate about the work they do and are ready to go the extra mile to ensure that you have a solution that is innovative, scalable and ahead of the competition.

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